Troubleshooting

General Troubleshooting

• I have an issue?
• Coupon Code is not working
• Unable to Make Payment from my Credit/Debit card
• How do I contact you for support?
• Have lost my username/password?
• “Why does my browser display a “Web Page Not Found”/”Not Available” message or time-out during my download?”
• I have a registered account, so why am I unable to login?
• I’m Having Trouble Downloading An Image File, Or I Can’t Find A File I Think I Downloaded.
• When I download an Image, where does it get saved on my computer?
• Should my browser accept cookies?
• How do I remove an image from My Cart?
• Can you help me with a technical issue in my editing software?